We have gathered links to research reports and articles that we judge as relevant to aftermarket & service business. Mostly these are found at official university/academic websites or research portals.
While some can be downloaded directly, others may require a user registration and/or a purchase. To the extent possible we have included an abstract so that you can judge if the reports are interesting prior to downloading it.
Relevant research is hard to find, so we would very much appreciate tips. Go to Contribute and be part of the contributor prize draw.