“-It’s About The Stock Turn, Stupid:

Service engineers have a reputation for being kleptomaniacs – I should know, I used to be one. They can be hoarders when it comes to parts. I get it. They’re just trying to do their job with minimum fuss or delays. More often than not, when faced with a spare part problem, service engineers will typically order more than they need and keep a few spares in the van, just in case. You never know – future jobs may have the same issue.”

Published at BusinessComputingWorld.com  Read the full article here