““Transforming Field Service – Key trends and common pitfalls: how can new technology combat your field service issues?” is a brand new white paper published by mplsystems which provides an excellent review of the key considerations Field Service Managers should be aware of when assessing their own operational systems and processes.

Written from a refreshingly impartial viewpoint this detailed white paper provides a clear picture of the issues currently facing Field Service Managers in todays service industries whilst giving solid, intelligent guidance on the technologies that are currently available to circumvent those issues as well as advice on what questions you should be asking of potential providers when reviewing possible solutions.

Drawing on research from a number of different sources including Aberdeen, The Service Council, Gartner as well as exclusive research commissioned by mplsystems themselves the white paper presents a considered and balanced viewpoint on the industry today.

The white paper begins with perhaps the most important question any Field Service Manager should be asking – Why do some organisations fail to deliver? As the white paper explains the picture of the European service standards are not quite as rosy as one may expect.”

Read more at fieldservicenews.com

Fast and free registration needed to download full paper.