“An Interview with Tim Baines
Tim Baines talks with Jim Euchner about the “servitization” of manufacturing.
An increasing number of manufacturing firms have made the transition from a product-oriented business model to one led by advanced services, a process Tim Baines calls “serviti- zation”. In this interview, Baines discusses the reasons for […]
“Europe remains world’s largest aftermarket according to data from research firm Frost & Sullivan. It’s a big industry accounting for around EUR100bn annually and it is growing at 2.4% annually and is now recovered from the dip in 2009-2010 when motorists deferred maintenance. Expanding vehicle sales in the east of […]
“An aircraft’s main purpose may be to profitably transport passengers and materials to business and leisure destinations. Or it could be to reliably deliver military personnel and materiel to geopolitical hot spots. Yet regardless of how each aircraft manufacturer ultimately measures success, they all grapple with the same basic question: […]
Optimizing Field Service: The 3 Features You Need to Drive Revenue in Your Field Operations
“Aberdeen Group’s recent report “Field Service 2011: Trends in Workforce Management,” highlighted the top four factors that are motivating the need for service organizations to optimize field service management:
Drive workforce productivity and utilization
Customer demand for asset availability […]
“Even in a tough economy, organisations still face the same challenge each year: hitting bigger quotas.
For service parts manufacturers and distributors dealing with multiple channels, thousands of customers and millions of products, achieving sales growth can be like finding that proverbial needle in the haystack.
Then there are additional forces to […]
“An often ignored opportunity can help aircraft OEMs boost operating profit up to 25% in 6 to 12 months.
The business and technical challenges of aircraft design and manufacturing keep many original equipment manufacturers (OEMs) focused on production. What is typically the most profitable side of the business — aftermarket parts — often receives much less attention. We […]
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